Recent Moving Testimonials
Check out Debbie Straw’s full testimonial
“Let me first say moving is stressful/traumatic for anyone, let alone an aged widower (my father) moving from his home that stored 60 years of memories. Downsizing also affects the adult children, as they lose a family seat, the home place of childhood. Even though a move is seen as “forging ahead,” the change is in itself an ending, a death of a time and place — first steps, few day at school, graduations, holidays, birthdays, weddings, births…
“With that being said, my elderly father in a 2-week span lost his beloved older sister, his nephew, his wife (my Mom) and the family home (on the market 6 yrs sold 3 1/2 hours after my mother passed away.)
“Our family was hit with much change at once, not only a grieving period and funerals, but a pending real estate closing that required a fast, organized and skilled response to empty a very large (8000 sq ft house), filled to the ceilings with belongings.
“I had the good fortune of having “A Crowning Touch” recommended to me. Linda Ballentine and her crew managed to do incredible logistics, as I, my sisters, and her crew kept pulling out THOUSANDS of items Dad and Mom had ferreted away. Over a three day period, the crew arrived in WV early morning to continue sorting, cataloguing, inventorying, packing and loading. The incredible thing was not only did this company have to transport items to Roanoke for auction, but also sort and load for delivery to three family members living in three separate cities in Eastern Virginia.
“And they did it. Never a complaint, the staff never let us see how tired they must have been. If any of my family needed help, they always left their task at hand with a smile and tremendous energy. Small items, such as my father’s gold WWII medical pins were located and given to the family, along with money and a gold coin.
“The items moved to our (the adult children) homes have arrived intact ( –a few items were mixed up, but quite frankly, it was family error and NOT the company’s) The remarkable thing is that after 6 large trucks, incredible logistics and patience/kindness with a family grieving, they got it all done, the large house was cleared/cleaned and the real estate closing was on time.
“I could never, NEVER accomplish what needed to be done without them. I am so thrilled with their service that I have had to write you. I am so very grateful to Ms Ballentine and her staff, and wish to commend Roanoke for having such a fine business in its community.”
“Your crew was a delight. We had TJ, Mike, and JR. I’ve never heard any other crew laugh as much as yours did, while being VERY productive at the same time. They really worked hard and were wonderfully polite and helpful at every turn.
“While we both keep saying that this is our LAST move EVER, should something change, we will certainly turn to Crowing Touch for assistance [without even bothering to get other estimates this time!]”
So much respect was extended fro all 6 of your people and it was so evident from the second they walked in the door until they were finished. My little ladies were put at ease with every step of this experience with the move, from your initial visit, (oh so many months ago) to the last box being delivered. I was having great concerns regarding this move, with their age and health concerns and their very bad experience in the past with a move with someone else.
Words do not express the thanks I wish to extend to you and your staff. Every person I have spoken with in person as well as over the phone, all were extremely courteous, helpful, and polite with any of my questions and concerns.
Thank you for creating this company and the service you offer our Senior Citizens. So many take advantage of them and this is always wrong on so many levels. The work ethic of your staff and the total cost is beyond words of praise, your company is what every company should strive for in service. Thank you again!”
Your guys made our day!
“I knew before my correspondence with you that my mother was a huge fan from afar of your organization. She had sent me articles about your company (often saying that your business reminded her of something she and I might run–if we were in business together) and what you had accomplished filling a needed niche within the community.
“I felt so good when your company’s services were retained for their move to The Glen this Spring. They had so many ups and downs with selling their home and finding another one to move to that I believe the move was the easy part. You all showed up on time, had plenty of help (workers with great attitudes–what a plus!), and got them to the new location without a hitch. Even when my poor mom wasn’t all packed on moving day your folks swooped in and finished up for her. And the best part was that you all provided cleaning services when they were out of the old place. We’ve moved as a family many times and I’ve moved multiple times on my own and I know that cleaning up afterwards is something that is necessary but not fun at all!
“My parents new place is an absolute gem and they feel like they’ve always lived there. So I want to thank you for all you and your staff did to make this move a great one for them! They are incredibly happy and can’t say enough good things about your company. Thank you for living up to your name!
“I’m interested very interested in the scope of your business. Do you have franchises? Your services seem like they would fit in almost any area across the country.
“My husband and I hope to move to the Roanoke area at some point from South Carolina. I only wish we could have you move us..”
“I would also like to share an additional personal experience which represents the honesty and integrity of the movers and the entire Crowning Touch Company. My Mom had a small jewelry armoire which was moved to consignment. My wife, daughter and I went through this armoire on multiple occasions to clean out all of my Mom’s personal jewelry. As far as we knew, this armoire was picked clean. After it was moved to consignment, I got a call from one of the movers, which was actually after hours, notifying me by voice mail that they had found additional jewelry in this armoire. I could not believe that we had missed this jewelry as many times as we had checked this armoire. I called the company the next morning and went by to pick it up. The movers had bagged the jewelry and returned it to Linda to keep in a safe place. As it turned out, the top of the armoire opened up, and I never knew that. This jewelry could have been kept by the movers and I would never have known anything about it or that it was ever there. This type of action really shows the true character, honesty and integrity of all the Crowning Touch employees.”
Sincerely and Best Regards,
Crowning Touch is the only moving company in America with a consignment shop, auction house and real estate division.
HOURS OF OPERATION
ALL CONSIGNMENT DROP-OFFS ARE BY APPOINTMENT ONLY
Closed Saturday and Sunday.
Monthly Auctions In House or Online! Next Auction: Wednesday, January 20th – Saturday, January 23rd. Auction House open January 20th & 21st 10am – 6pm, January 22nd & 23rd 10am – 8pm.